If the specific vehicle you need isn’t at our Phoenix location, we can order and bring it to you. We deliver to you via flatbed truck for roughly $4 per mile from our Elkhart, Indiana location.
GENERAL FAQS
Build a reliable fleet with Model 1 in Phoenix. Whatever your business may need, we’re dedicated to finding the right solution. Read our FAQ, or connect with our commercial vehicle specialists to get answers to questions you have.
We cannot deliver vehicles directly outside of the U.S. However, we are able to deliver to the border, at which point the vehicle must have all mandatory paperwork and be paid in full. Our transporters will then hand the vehicle to the transport carrier on the non-U.S. side]18] to complete the delivery.
Or, you can arrange for your own transport service to collect the vehicle from our facility. Please note that this may have tax implications]31].
While we do sell commercial vehicles for personal use, we don’t supply upfitting services for individual use. We specialize in customizing and upfitting services for commercial purposes, such as shelving, custom cargo storage, and disinfection systems.
No, you don’t need an appointment to shop at Model 1 in Phoenix. However, scheduling one helps make certain that the van or bus you’re interested in is available for you to view. Contact us to book an appointment.
Yes, we’re happy to schedule a vehicle walkthrough at your convenience. Please speak with our commercial vehicle professionals in Phoenix to book an appointment.
Yes, you can customize your vehicle during the sales process, though available options and features will vary for different makes and models. We offer a variety of customization and upfitting options, including shelving, driver and passenger protection, custom-designed storage compartments, and air purification units.
No, we do not offer insurance for our commercial vehicles.
Yes, our in-house financing experts at Model 1 in Phoenix can help you find the ideal plan for your enterprise. We offer fast credit approvals, competitive rates, and the convenience of partnering with one team for all your commercial vehicle needs.
Recalls are initiated when manufacturers find that a particular component, vehicle or engine fails to comply with federal safety regulations or creates a safety hazard. If you’ve gotten a recall order, turn to Model 1 Phoenix. We will let you know if the fix can be done in our shop. In the majority of cases, we can complete the repair or provide the parts needed to address the issue.
Model 1 provides convenient mobile service from certified Ford PRO techs for certain Ford recalls. Avoid the trip by letting our techs come to you.
If you have an issue with OEM parts protected under warranty, we will work with the manufacturer to fix or replace any impacted parts.
You have a business to manage and customers to serve. Model 1 Phoenix manages your warranty registration so you can get back to work. Our talented team will ensure your protection is in place.
Even if your warranty period has expired, you can still get exceptional service and repairs from the experienced technicians at Model 1 Phoenix. We’ll keep your fleet running long past the warranty term.
As one of the nation’s leading commercial vehicle dealers, Model 1 has decades of experience partnering with the industry’s best-known manufacturers. We leverage our established relationships to provide reliable warranty service that reduces your downtime.